Voluntary Opportunities - Full and part time placements
Visitor Management

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Full and part time voluntary placements, updated weekly.

To see all of this week's new additions, not just for this area - click here. Adverts are listed in chronological order, most recent at the top.

Visitor Management vacancies: visitor services and management including event management.

Please remember to contact only the organisation or person mentioned in the ASK section and please mention that you saw the advert with CJS.              Explanation of the headings here.

JOB: Welcome Team - Information Desk

BE4: N / A

LOC: WWT Llanelli Wetland Centre, Llanelli, SA14 9SH

PAY: Uniform and training*


We believe the best way for people to understand & connect to wetlands is to experience them, so we bring awe-inspiring nature up close & let it do the talking. People feel part of something amazing & are motivated to make a difference. By providing an excellent visitor experience, you will be encouraging our visitors to make the most of their visit, & to understand & support our work to save wetlands for wildlife & people. We are currently looking for volunteers to help out on a Friday afternoon, or volunteers who can be flexible with their availability to help fill gaps when they arise. *Free entry to all WWT centres, & discount in the cafe & shop on volunteering days. ASK: For more information & to apply, visit: https://c-js.co.uk/2RXLaJU

JOB: Kingfisher Barn Visitor Centre Volunteer

BE4: N / A

LOC: Stour Valley Nature Reserve, Bournemouth

PAY: Full training provided

FOR: Bournemouth Parks Foundation

An exciting opportunity to support our Visitor Centre at Kingfisher Barn, the gateway to the Stour Valley Nature Reserve. With over 90,000 visitors a year you'll be welcoming people to the Centre, letting them know about the local area & showing them round the Centre exhibition. Can you provide a warm welcome to all visitors? Hand out information & make a good cup of tea? Full training will be given, & don't worry - you don't need to be a 'font of all knowledge' on the area, although some local knowledge would be beneficial. For those of you with green fingers, there is also plenty to be done in the wildlife garden too. Whether you can help with a morning a month or become one of regular weekly volunteers we'd love to hear from you. Come along to our info evening on Wed 7 November from 6pm. ASK: Find out more here: https://c-js.co.uk/2JuOauf 01202 451548 stour.valley@bournemouth.gov.uk

JOB: Volunteer Ranger - Farne Islands

BE4: 17/2/19

IV: 17/02/2019

LOC: Farne Islands

PAY: Expenses / training

FOR: National Trust

Visitor work & seabird monitoring. Experience of customer service & wildlife conservation preferred. ASK: Apply online on National Trust website - search 'Farne' & email cv & covering letter to gwen.potter@nationaltrust.org.uk

JOB: Ranger Volunteer

BE4: 1/2/19

IV: 01/02/2019

LOC: Hardcastle Crags, Hebden Bridge

PAY: Travel expenses

FOR: National Trust

By getting involved, you could: help look after important landscapes for future generations; use your passion for the outdoors and share your knowledge with visitors; work alongside passionate countryside management professionals and learn new skills along the way; join a friendly and varied team and make some new friends. What's involved? Help the ranger team with practical work to keep the countryside in great condition, dry stone walling, scything hay meadows, improving our ancient woodland, footpath maintenance, construction tasks, invasive species removal, timber extraction and general estate repairs. Act as information assistants for the National Trust, communicating with the public whilst onsite, maintaining exceptional standards of customer service as part of delivering the visitor experience. Maintenance of vehicle and cleaning tools and maintaining a clean and tidy workshop, container and yard. Make each visitor feel welcome and help people understand why we need to take care of special places and thinking about the needs of all visitors. Let staff know of any issues with fences, footpaths etc and maintain good relationships with people who share the land. ASK: Contact: Emily Taylor, 01535 607075, emily.taylor@nationaltrust.org.uk

JOB: Volunteering Roles

BE4: N / A

LOC: Millport Field Centre, Isle Of Cumbrae, Scotland

PAY: 0

FOR: Field Studies Council

FSC is an environmental education charity providing informative & enjoyable opportunities for people of all ages & abilities to discover, explore & understand the environment. FSC is an independent charity receiving no core revenue funding from statutory sources & we therefore rely on fees paid by our visitors & on the generosity of donors, trust funds & grant bodies to finance our activities. Ideally we are looking for someone to welcome people to the aquarium & museum at weekends 10am – 4pm, who would be willing to do stock takes, keep shop clean, take small payments, greet anyone coming in. If willing or keen we are looking for someone to do guided tours of the museum & aquarium too. If you feel that you meet the skills we are looking for, we want to hear from you. ASK: Find out more: email Alex MacFie, Head of Centre, alex.sco@field-studies-council.org

JOB: Far Ings Visitor Centre Volunteer

BE4: N / A

LOC: Far Ings National Nature Reserve

PAY: 0

FOR: Lincolnshire Wildlife Trust

Volunteers help in the visitor centre welcoming members of the public to the reserve, giving information about wildlife, helping visitors orientate themselves & locate facilities & selling items in the shop. You will need to be friendly & enjoy meeting people of all ages & backgrounds. You must be trustworthy & numerate, happy to handle money & willing to use a till (till training will be given). A general knowledge of wildlife would be useful but this knowledge can be learnt ‘on the job’. The visitor centre is open Wednesday, Thursday & Friday afternoons from 1pm until 4pm. The centre is also open weekends & Bank Holidays 10am-4pm. Volunteers are requested to do a morning or an afternoon whenever they are able. ASK: Please contact Leanne Smart on 01652 637055 or faringscentre@lincstrust.co.uk for more details.

JOB: Visitor Engagement Volunteer

BE4: Ongoing

LOC: Brockholes Nature Reserve, Preston, Lancashire

PAY: Travel expenses*

FOR: The Wildlife Trust for Lancashire, Manchester and North Merseyside

We are looking for Visitor Engagement Volunteers for Friday am and Sunday am and pm. Our Visitor Engagement Volunteer Team are based in the Welcome Centre on our floating Visitor Village and have an essential role to play in providing a warm welcome to all our visitors. This role involves helping our visitors to plan their day and get the most out of their visit. You’ll need to share your enthusiasm for the reserve, our wildlife and our conservation work with our visitors and promote the work of the Wildlife Trust and all that Brockholes has to offer. *Free parking, restaurant and shop discount, 20% discount at Cotswold Outdoors, induction programme. ASK: Go the https://www.brockholes.org to find out more

JOB: Conservation Volunteer

BE4: Ongoing

LOC: Plymouth & Surrounding Area

PAY: Training

FOR: Plymouth Environmental Action (PEA)

We carry out a variety of projects including: tree planting; beach cleans; species & habitat surveys; wildlife pond creation; hedgelaying; invasive plant species management (e.g. rhododendron, parrotfeather, Himalayan balsam etc.); coppicing (a traditional woodland management technique); dry stone walling, to name but a few! Events each weekend, but no requirement to commit to a certain number of days. You will gain valuable nature conservation skills in countryside management, such as how to create & restore important habitats for wildlife & people. You will also gain other key skills such as communication, team working & leadership. If you are really keen you may want to progress to become a Volunteer Project Officer (VPO) & get more involved ‘behind the scenes’ planning & leading practical projects & social events. You don’t need to have any skills, experience or abilities to join as a volunteer; all you need is a love of the outdoors & be a good team player. ASK: Find out more from Chris Bond, plymouthenvironmentalaction@hotmail.co.uk https://www.pea-volunteering.co.uk

JOB: Beinn Eighe NNR Conservation Volunteer

BE4: Ongoing

LOC: Beinn Eighe National Nature Reserve

PAY: Accommodation

FOR: Scottish Natural Heritage

Stay for a month or come for up to six months. Volunteering at this reserve will give you the opportunity to work in this beautiful environment with skilled practitioners, discovering new capabilities & learning new skills. This is an excellent chance to gain work experience. Volunteering in the Highlands of Scotland, make new friends, improve your CV & exp Highland life at Beinn Eighe National Nature Reserve. Volunteers should bring an enthusiasm for the nature of Scotland, a willingness to learn new skills & a good level of fitness would be an advantage. We need help with a variety of estate work incl woodland management, path maintenance, deer management, species monitoring & help with visitor management incl working in our Visitor Centre (open Easter to late October). ASK: More information about Beinn Eighe & Loch Maree Islands NNR can be found at: https://c-js.co.uk/2GWsA3K. For more information or to apply email alison.rowe@nature.scot or phone 01463 7001660.

JOB: Visitor Experience Volunteer

BE4: N / A

LOC: Dalby Forest, North Yorkshire

PAY: All training provided

FOR: Forestry Commission

Help our visitors get the most out of Dalby & present a knowledgeable & enthusiastic welcome to the public. You could be giving general information about the facilities, advising on the best cycle trail or explaining where to spot the Gruffalo! Dalby is a special place to many people & we always want to provide a top quality experience for our hundreds of thousands of visitors. Your knowledge of Dalby, combined with warm enthusiasm, will be the icing on the cake to make a good day a great one. Volunteering with us is a great way to get outside, meet people, learn something new & develop new skills, all in the beautiful setting of Dalby Forest. We’re looking for volunteers during our busiest times, weekends & school holidays. ASK: volunteering.yorkshire@forestry.gsi.gov.uk

JOB: Visitor Centre Welcome Volunteer – RSPB Conwy

BE4: N / A

LOC: Conwy

PAY: Training & expenses


We want people coming onto our reserve to be met with a smile. You will actively provide a friendly & informative welcome to all visitors, enthuse about wildlife & the RSPB. You'll need: to be good with people, with a friendly disposition, enthusiasm for the RSPB & wildlife, tact & diplomacy, the confidence to strike up conversations with visitors & a desire to help, the ability to listen & respond appropriately, to be reliable & punctual. Min: 1/2 to 1 day per week, incl weekends. You will be part of a friendly & enthusiastic team who dedicate their time to this special nature reserve. You'll have a chance to share your enthusiasm for nature with others & gain a valuable insight into the RSPB's work. A wonderful opportunity to meet new people, staff & fellow volunteers. You'll be making a real difference to the work of the RSPB. You will receive training in all aspects of the role, this will incl till operation & membership recruitment. ASK: Contact: Clare Kenyon, Conwy, 01492 584091, clare.kenyon@rspb.org.uk or visit https://c-js.co.uk/2Dxv6vW

JOB: Canoe Safari Assistant

BE4: N / A

LOC: Martin Mere Wetland Centre, Burscough, Lancashire

PAY: Training & benefits*

FOR: The Wildfowl & Wetlands Trust

We need friendly, outgoing people to help with the canoe safari operation, ensuring that our visitors feel part of something amazing. What will you be doing? Assisting the staff to give health and safety briefings, covering all of the aspects of canoe safety applicable to Martin Mere canoe safari. Assisting with providing instruction and advice to visitors on using the canoe safely and to ensure buoyancy aids are fitted correctly paying particular attention to the sensitivities of older people and children. To ensure health and safety instructions and standards are strictly adhered to. Assisting the staff with handling money taken for canoe trips. Illustrating the use of canoes and paddles, including demonstrating. 1 or 2 days per week. *Discount is available in the cafe and shop on the days of volunteering. Training opportunities will be provided. Free entry to all WWT wetland centres throughout the UK on presentation of your WWT name badge. ASK: To find out more please contact Amy Hannan on amy.hannan@wwt.org.uk or 07584171420.

JOB: Welcome Team - Visitor Services

BE4: N / A

LOC: Martin Mere Wetland Centre, Burscough, Lancashire

PAY: Training & benefits*

FOR: The Wildfowl & Wetlands Trust

By providing an excellent visitor experience as a member of the Visitor Services Team, you will be encouraging our visitors to make the most of their visit to Martin Mere centre, and to understand and support our work to save wetlands for wildlife and people. What will you be doing? Acting as the first point of contact for all visitors to Martin Mere, providing them with a warm welcome along with appropriate information to aid their visit. Conducting specific talks to the public, scripts and training are provided. Conducting guided walks of the grounds and the reserve when required again, training is provided. Recruiting new members to the Wildfowl & Wetlands Trust. Benefits: *This is an excellent opportunity to work within an internationally important wetland site. Suitable uniform is provided to all regular volunteers. Discount is available in the cafe and shop on the days of volunteering. Free entry to all WWT wetland centres throughout the UK on presentation of your WWT name badge. Time commitment 1 – 2 days a week. ASK: Contact: Amy Hannan, 07584171420 amy.hannan@wwt.org.uk

JOB: Roaming Engager

BE4: Ongoing

LOC: WWT Martin Mere Wetland Centre

PAY: Suitable uniform provided*


What will you be doing? Moving or positioning yourself around the site (outdoors) in order to talk to visitors about what is of interest there at that time; Greeting visitors, understanding their needs, empathising with them, showing them what you have to show them, and then telling them ‘what else is on’; Engaging with visitors by using a range of appropriate techniques. Who are we looking for? No previous experience is required as training will be provided.  However this role will suit you if you have a love of wildlife and the outdoors; Experience either in an educational setting or in an environment involving children would be an advantage; A friendly and approachable manner, confident in talking to members of the public of all ages. *Discount available at cafe and shop on volunteering days. One or two days a week during school holidays and/or weekends. ASK: For further details and to apply: https://c-js.co.uk/2uCalbx If you have any questions please send them to: sam.hodgkinson@wwt.org.uk

JOB: Visitor Centres Volunteers

BE4: Ongoing

LOC: Holme Dunes or Ranworth Broad

PAY: Training and expenses

FOR: Norfolk Wildlife Trust

Several opportunities for volunteers to help in our busy seasonal visitor centres at Holme Dunes & Ranworth Broad, both of which are fabulous locations. You will be the welcoming face of NWT, sharing your enthusiasm, handling money & promoting our work. They are open 7 days a week, so there are a variety of flexible roles to fit into the rotas, incl regular commitments or more occasional cover, with a particular need for weekends & school holidays. We are keen to find more volunteers to help out at our Information Centre on Malthouse Staithe, near our Ranworth Broad Visitor Centre, especially on Sundays. ASK: For a full role description & to apply visit https://c-js.co.uk/2IUbPCv & send your application forms to alanm@norfolkwildlifetrust.org.uk

JOB: Visitor Centre Volunteers

BE4: N/A

LOC: Bourton-on-the-Water

PAY: 0

FOR: Gloucestershire Wildlife Trust

Provide a warm welcome to visitors at our new Greystones Visitor Centre in Bourton-on-the-Water. The centre will be opening this summer providing a hub of information about the working farm, its wildlife and archaeological features. Greystones is home to the Salmonsbury Meadows SSSI, it boasts one of the richest and largest examples of unimproved neutral meadows in the Cotswolds. The roles will include: unlocking and opening the visitor centre (ensuring the space is clean and presentable and the interactive displays are switched on); acting as an information hub to help visitors understand and navigate the site; providing information on Gloucestershire Wildlife Trust more generally; obtaining feedback from visitors on the Trust and their experience of Greystones; offering broader information to help visitors enjoy Bourton-on-the-Water; tidying and locking up; there may also be opportunities to help with public events. A variety of flexible shifts are available Monday to Sunday, 10am and 4pm. ASK: For more information: email volunteering@gloucestershirewildlifetrust.co.uk or call 01452 383333

JOB: Spurn Ranger Volunteer

BE4: Ongoing

LOC: Spurn, Kilnsea, East Yorkshire

PAY: Training & help towards travel expenses

FOR: Yorkshire Wildlife Trust

There’s lots of see and do at Spurn and as there are so many interesting features on this site that is 3 miles in length, we’d like volunteers to help us engage with visitors at specific features of the site and also to help keep people safe at high tides. You’ll be part of a team of volunteers who help to make Spurn a fantastic place to visit, you’ll like spending time talking to people and helping them to have an inspiring day. Full training and induction to the role will be given, you’ll just need to bring lots of enthusiasm and a willingness to make each visitors trip to Spurn a memorable one! Various times available and flexible to suit the volunteer. ASK: Contact 01904 659570 or email voluntering@ywt.org.uk for an application form or more information.

Countryside Assistant (Access)

Countryside Estate Team

Salary £10,920 pa (£10 per hour for 21 hours per week) fte £18,200 pa

If you have a passion for the countryside, enjoy sharing knowledge and engaging with others whilst undertaking practical tasks, this part time, outdoor role is for you. The core role of the Countryside Assistant is to encourage greater access and participation within the countryside estate managed by Surrey Wildlife Trust, ensuring it is safe and welcoming with opportunities for volunteers and visitors to get stuck in.

  • Closing Date: 04/01/2019
  • Sector: Community and Volunteers Countryside Visitor Management
  • Role Type: Volunteer
  • Region: South
  • Posted: 06/12/2018

Details believed correct but given without prejudice. Ends.