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Logo: Anglian Water

Anglian Water Services Ltd

General Manager - Grafham Water

St Neots, Huntingdon, Cambridgeshire

Circa £35,000 per annum, dependent on skills & experience

Fixed Term Contract, 6 months

Annualised hours - 1924 hours per year

Bringing vital water resources to the region, along with a whole lot of fun!

We need you to be passionate about delivering great customer service and vibrant parks, maximising returns to enable the continued maintenance and development of Grafham Water as a popular VAQAS and Green Flag assured attraction and Designated Site of Special Scientific Interest (SSSI) for wildlife. Joining us on a fixed term contract, to cover maternity leave, you’ll manage all day to day aspects of the operations at Grafham Water Park, located a few miles from Huntingdon/St Neots in Cambridgeshire.

Grafham is one of Anglian Water’s reservoirs and provides clean water to the surrounding area. It also attracts over 300,000 visitors every year and has been identified as a SSSI for over 30 years. The western end features a 280 acre nature reserve and is home to ancient woodlands, reed beds and important populations of several bird and amphibian species. Grafham is also a wonderful trout and predator fishing destination and, with a nine mile track, many visitors come to ride their bikes or take a gentle stroll.

As a General Manager you’ll:

  • Ensure your team, including; Retail, Catering, and Ranger Services, within the Water Park work to common objectives
  • Carry out training and development, recruitment and manage performance
  • Maximise visitor enjoyment by maintaining excellent standards of service and site presentation
  • Monitor the condition of park buildings and infrastructure and prepare an annual capital maintenance program to improve and maintain safety, security and condition
  • Implement and maintain processes to achieve operational efficiency
  • Develop opportunities to increase visitor numbers and generate income.


For further information on what’s on offer at Grafham Water, click here.

As a valued employee, you’ll be entitled to:

  • Personal private health care
  • 26 days annual leave - rising with length of service
  • Flexible working
  • Uniform and PPE
  • Competitive pension scheme - Anglian Water double-matches your contributions up to 6%
  • Bonus scheme
  • Flexible benefits to support your wellbeing and lifestyle.


What does it take to be a General Manager?

  • Educated to diploma or higher ideally in leisure, amenity, and business discipline
  • Experience working in Parks or Leisure management or similar related area
  • Experience of managing budgets and implementing and monitoring financial controls
  • Experience in delivering high standards of customer service
  • Ideally industry qualifications in customer service
  • There will be some travel involved around the area we serve, you’ll have access to company vehicles whilst in the Park, therefore you’ll need a full driving licence. If successful in your application, the status of your driving licence will be checked.


Why Anglian Water?

We provide fantastic water parks for people and wildlife, receiving over 2 million visitors a year and covering over 4,428 hectares of parkland, woodland, nature reserves and water, most of which centres around our seven waterparks - Rutland, Grafham, Alton, Pitsford Water, Ravensthorpe, Hollowell and Taverham Mill.

Our waterparks are a wonderful resource for the public, offering people of all ages and abilities the chance to spend time outdoors, enjoying a variety of pursuits - from fishing and sailing to walking, cycling, wildlife watching and more.

We take pride in our ‘One Park, One Team, One Experience’ approach, which sees us provide high quality visitor attractions, and we’re proud Anglian Water has been voted best overall in the prestigious Glassdoor ‘Best places to Work’ list for 2018.

In 2015, we were awarded the Queen’s Award for Enterprise in recognition of the significant contribution we have made in setting new national standards for sustainability, and for embedding sustainability throughout our operations.

Closing date: 27th September 2020

Interview dates: 8th - 9th October 2020

For further information and to apply click here

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