Logo: Thames Chase Trust

Thames Chase Trust

Forest Centre Manager

Location: Thames Chase Forest Centre, Broadfields, Pike Lane, Upminster, RM14 3NS

Contract: Permanent, full-time (37.5 hours per week with weekend and bank holiday working)

Salary: £28,000 - £30,000 per annum

Thames Chase Community Forest was established in 1990 and connects 40 square miles of urban and rural landscape on the edge of east London and south-west Essex. It is one of twelve national Community Forests, known collectively as England's Community Forests.

Thames Chase remains at the forefront of landscape regeneration and its base, at the heart of the Forest, is known as the Thames Chase Forest Centre. This is a wonderful opportunity for you to join a great team, managing and promoting this vital resource.

You will lead the development, integration, and delivery of all public-facing elements of Thames Chase, with the aim of creating an exemplar of the Thames Chase Plan that maximises engagement and support for the Community Forest.

Scope of the role

The role is based at the Thames Chase Forest Centre, home of Thames Chase Community Forest. The Forest Centre is located within the historical Broadfields Farm complex, with the addition of an architecturally acclaimed Visitors' Centre, built from sustainable resources.

Thames Chase Trust welcomes around 120,000 visitors per year to the Forest Centre complex, which includes the surrounding Broadfields Farm Community Woodland (owned and managed by Forestry England). The Visitors' Centre is the information hub for the entire Community Forest and includes a shop, cafe and public toilets.

The complex also includes a 17th century barn, original stable block, refurbished Education Room, and farm cottages.The latter has been converted into office space principally for Thames Chase staff and the Forestry England Thames Beat team.

You will bring this spectacular place closer to the hearts of visitors, our local communities and our many partners and you will lead on facilities, catering, retail, visitor experience, membership, and volunteer teams.

You will support the Thames Chase Community Forest Director in leading staff and volunteers in developing and growing the income from all aspects of the Forest Centre, to support the work and aims of the Community Forest and provide a quality visitor experience.

You will show initiative in developing the visitor experience through events, guiding, informing, and reinforcing the Thames Chase Plan, brand and values. You will need a proven track record of working with and promoting the natural and cultural heritage of landscapes.

You will be familiar with the use of professional and social media and will need to be an exceptional communicator and an inspiring manager for an enthusiastic and knowledgeable team of staff and volunteers. You will know just how to get the very best out of everyone and to support and motivate the team. There are set targets for income, and you will be responsible for ensuring that your team meets these and the associated KPI's.

As a member of the Thames Chase Community Forest team, you will have the opportunity to work closely with the Thames Chase Community Forest Director to influence the development of the Forest, in accordance with the Thames Chase Plan.

Please note: This role requires weekend and bank holiday working.

How to apply

Applications will comprise a covering letter and comprehensive CV and indicate experience against the detailed criteria outlined in the role. Please email applications to

Closing date and interviews

23:59 Sunday 24th October 2021. It is likely that interviews will take place during week commencing 1st November 2021.

If you have any queries or would like to discuss this role, please contact: Mary Wright, 01708 642970

Closing Date: 24/10/2021  Location: Upminster

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