Logo: Natural England

Natural England

National Nature Reserves Visitor Experience and Community Engagement Officer, Cumbria

Reference number: 248519

Salary: £27,273

Contract type: Permanent

Location: North West England

About the job

Job summary

This position is based at Kendal

Job description

The Cumbria Area team has an ambitious plan to help create a nature recovery network across Cumbria to create more resilient landscapes and seas, connect people better with nature, and provide our best advice on proposed developments across the region.

The Cumbria Area team is organised to provide place-based advice and advocacy through teams that combine a deep understanding of Cumbria’s biodiversity and culture-rich landscapes with the ability to initiate and sustain effective partnerships to drive nature’s recovery.

We have a collaborative ethos. We seek to maximise delivery by integrating our skills, expertise and influence with that held by our partners, to deliver across the county. Everyone in the Cumbria area team works across NE teams and with people in the wider Cumbria community.


This post is a new and exciting opportunity to lead the local delivery of our Connecting People with Nature work on Natural England’s National Nature Reserves (NNRs) within the Cumbria Area Team. Working with local communities and visitors, our partners, NNR site staff, volunteers, Area Teams, the NNR Operations team and others, this role will help to deliver first class standards in visitor access, visitor experience, responsible recreation, community engagement and inclusive participation across our NNR Estate, ensuring our National Nature Reserves deliver for people and for nature.

The role

Working within the Cumbria Area Team, the purpose of the role is to take forward Natural England’s ambitions and approaches to visitor experience and recreational access management, local community engagement and communications on our NNRs.

This is a new role in the Cumbria Team and provides an opportunity for the post holder to develop new workstreams to support our Connecting People With Nature priorities in targeted Cumbria NNR localities The post-holder will be working alongside Senior Reserve Managers, NNR site staff and volunteers, Inclusion Senior Advisers and others. They will be delivering engagement work on some of our priority NNRs alone, with colleagues, with partners or with our volunteers. They will also be providing guidance and advice and facilitating the sharing of good practice in some wider elements of our NNR engagement work across Cumbria.

The role is Cumbria wide and as such the post-holder would be expected to support projects in a variety of locations across the county. Project locations will change over time with an initial priority being the proposed development of an Environmental Hub at Earnse Bay, on Walney Island, associated with North Walney NNR.

Key tasks and responsibilities

  • Delivering first class and accessible visitor experiences at our most visited NNRs
  • Ensuring relevant corporate visitor management standards are met at all NNRs, including signage & branding
  • Delivering growth in volunteering through new participatory offers as appropriate to the site and local community needs – developing Citizen Science participation, growing local capacity for visitor engagement through volunteer wardens, and applying learning from our Re-imagining Volunteering pilot projects to make our volunteering offer more diverse and inclusive.
  • Facilitating delivery of Natural England’s wider Connecting People with Nature Programme priorities through our NNRs – working in collaboration with Inclusion Senior Advisers, Regional and Local Health and Environment Leads and other site staff to contribute to inclusion and health outcomes that meet local needs.
  • Enabling wider community engagement through local partnership building to meet community needs – in particular around education, health, and inclusion.
  • Supporting local delivery of emerging and future national strategic NNR engagement partnerships and opportunities
  • Developing local NNR communication channels, including social media and other digital tools, to promote NNRs and our local and strategic communication priorities to a wider audience
  • Ensuring sustainable access and visitor experiences through appropriate management of responsible recreation, and reducing recreational impacts on sites – including development of and support for sustainable visitor wardening approaches where appropriate
  • Support the Senior Adviser, and lead on some aspects of the projects, for the development of the Earnse Bay environmental hub
  • Gathering insight through on site visitor and community-based monitoring and evaluation, and sharing good practice
  • Ability and willingness to travel to different sites across the Area Team is essential, the post holder will therefore be required to hold a valid driving licence.
  • The post holder must be willing to work occasional weekends, evenings and public holidays where required to manage visitors or deliver engagement outcomes

Apply here

Closing Date: 27/11/2022  Location: Kendal, Cumbria

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