Logo: RSPB


Community and Volunteer Officer

Reference: FEB20239774
Location: Strumpshaw Fen
Salary: £23,939.00 - £26,558.00 Per Annum
Benefits: Pension, Life Assurance, 26 days annual leave

What’s the role about?

The Community & Volunteer engagement officer will be part of the Norfolk and Lincolnshire Conservation Team, working closely with our Broads reserves and Suffolk Area teams. The post will be based close to the east Norfolk and north Suffolk coasts.

You will work directly with our dedicated team of volunteers, providing them the support needed to build on their existing monitoring, community engagement and organisational skills. You will increase their capacity and develop their long-term sustainability as an independent conservation team.

The Community & Volunteer officer will be managed by the Beach-Nesting Bird Team Leader to train and develop a sustainable volunteer team that can continue to deliver conservation work effectively for years to come.

Key activities will include:

  • Supporting, training and recruiting volunteers
  • Volunteer administration, including processing new applications, inductions, managing shift rotas and expenses
  • Engaging with the local community to inspire behavioural change and recruit more volunteers
  • Identify, organise, lead and attend community events to promote the project
  • Communications – support the team leader on the promotion of the project onies
  • Relationships – work closely with a range of colleagues and partners to generate support for the project and help to resource the work
  • End of season reporting


  • Higher level qualification or equivalent experience of community engagement and volunteer development.
  • Experience of recruiting, managing and developing volunteers (or staff) including evidence of ability to provide training and mentoring.
  • Experience of general public engagement work and working with local communities.
  • Ability to manage a work programme and deploy resources efficiently and effectively to achieve objectives.
  • Excellent interpersonal skills, with the tact, diplomacy and negotiating skills, to allow you to develop and maintain good relationships with staff, volunteers, partners and stakeholders
  • Excellent communication skills (verbal, written and presentational) - including an ability to speak confidently in public and to produce written content suitable for traditional and social media.
  • Sufficient conservation knowledge of habitats, species and environmental processes relevant to east Norfolk and north Suffolk.
  • Competent user of Microsoft Office.
  • Able to drive in the UK.

Closing date: 23:59, Sun, 19th Mar 2023

We are looking to conduct interviews on the 28th March. Interviews will be held at the RSPB Office in Norwich.

Apply HERE

Closing Date: 19/03/2023  Location: Strumpshaw

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