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Logo: RSPBJob title Visitor Experience Manager

Location Exe Estuary Reserve, South West Region

Hours Full Time 37.5 a week.

Salary 19,602 - 21,236 per annum

Basis Permanent role.


Closing date 26 October 2018

Interview Date 9 November 2018


This is an exciting opportunity for someone with a passion for wildlife, excellent interpersonal, communication and organisational skills to join the Site Management Team on the Exe Estuary.


We are in the early stages of building our RSPB visitor offer in Devon and you will be at the forefront of developing our visitor experience across the Devon reserves. You will grow and lead a volunteer team to offer a high quality customer service and be responsible for the delivery of a changing and inspiring visitor offer including events and educational activities. Your work will create the platform to help grow commercial support for the RSPB through donations, events and RSPB membership. 


Your initial focus will be at Bowling Green Marsh in Topsham, which offers amazing views of wintering wildfowl and waders. Here, in addition to the traditional hide, we have recently created a new wildlife garden and opened a new space, The Lookout, designed as a front room with a view to encourage everyone, particularly families and less able visitors to enjoy an up close view of the spectacle.  We want to grow the existing volunteer team to offer excellent live interpretation and to develop our small catering offer in order to grown support for the RSPB.


For further information and to download an application pack, please visit our website


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