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Logo: RSPBVisitor Operations Manager


We're looking for a Visitor Experience Manager to join our fantastic team in Exminster. Our nature reserves have some amazing assets and over the next two years your role will be to develop and integrate our visitor offer and lead the visitor team to grow support for our mission to save nature.


Visitor Operations Manager

Reference: A1160719

Location: Exminster

Salary: 22,073 to 23,912 per annum pro rata per annum - Applicants should expect under normal circumstances to receive an offer at the bottom of the advertised range

Hours: Part-Time, 26 hours per week

Contract: Permanent


You will grow income by developing an inspiring events programme, improving our visitor offer at Bowling Green Marsh, driving footfall to our retail outlet at Darts Farm and developing a culture of excellence in customer care.


We are looking for someone with creative flair, vision and a track record for making things happen. Someone with a passion for customer care who can lead our visitor team to give people the very best wildlife experiences.


Are you the right person to develop our visitor operation? Our ideal candidate will have ...


  • Energy and a creative mindset
  • Commercial astuteness
  • A passion for people and knowledge of what makes an exceptional visitor experience
  • Experience of leading and managing staff and volunteers, retail management, marketing and delivering a great visitor experience.
  • A proven track record of working in the heritage or tourism sector


Please note: This role is part time and a flexible approach to working can be taken but it will also require regular working on weekends and bank holidays.


Closing date: 6 November 2019


If you would like to apply, click here to be directed to our website. 

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