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Logo: RSPBVisitor Experience Manager


Do you enjoy enthusing people about nature? Do you enjoy working in a varied role? Would you like to work on a stunning nature reserve full of fantastic wildlife? Then we have a very exciting opportunity for you to join our team here at Newport Wetlands.


We are looking for a self-motivated team leader to join us in delivering an amazing experience for our visitors.


Visitor Experience Manager

Reference: A1460819

Location: Newport

Salary: 19,602 - 21,236 pa

Hours: Full time

Contract: Permanent


You will need to be creative, an excellent communicator and have experience of people engagement and interpretation, ideally in a visitor attraction setting. We need someone who understands the importance of brand values, and who can create an experience for all visitors to enjoy, ensuring they leave having had a memorable time.


You will lead on membership recruitment, education and visitor experience and work within the team at Newport to deliver a quality experience for visitors.


This role is for someone who wants to create innovative experiences for visitors from all walks of life, has a passion for people engagement and learning, and understands what good visitor standards look like. You will need to look for new opportunities to develop the interpretation and visitor experience on site and have a clear understanding of income generation and your contribution to this.


If you are looking for a role where you can develop and grow and really make a difference to saving nature, then this might be the role for you.


This role will require regular weekend and bank holiday working so flexibility is essential.


Closing date: 1 November 2019

Interview date: 13 November 2019


This role is covered by the Rehabilitation of Offenders Act. You will be asked to declare unspent convictions and cautions at offer of employment stage.


If you would like to apply and find out more about this position, please click here to be directed to our website.  

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