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Birds of Poole Harbour HQ Engagement Supervisor

Start Date: 23rd July

End date: 31st October with potential to extend for the right candidate.

Deadline: The deadline for applications is 17:00, Friday 14th June though positions will be filled as suitable candidates apply.

Pay:  £17, 000 - £18, 000 pro rata dependent on experience.  

Weekend work will be required, though both full and part-time options will be considered.



In spring 2018, charity Birds of Poole Harbour opened its new visitor engagement head quarters on Poole Quay. The information hub is a focal point for the charityís work around the harbour as well as an information rich environment for visitors to come and learn about the harbour and its birds. The charity was founded in 2013 with three key objectives in place, to educate and promote bird conservation, preservation and observation in and around the Poole Harbour area. The harbour itself benefits from national and international protection and to date has hosted 330 different species of bird. With its unique and diverse set of habitats the Poole Harbour basin offers a mouth watering set of birding opportunities right the way through the year. However, knowing where and when to go, what to look out for and how to get there arenít always easy questions to answer, for both locals and visitors to the area. Our new BoPH HQ offers visitors the opportunity to get an in-depth insight into how to Ďbirdí the harbour and showcases our various projects. The new BoPH HQ also has a small retail section where binoculars, telescopes, books and postcards are sold.


Reports to:

HQ Manager, Head of Science and Operations, BoPH Trustees.



The Engagement Supervisor is expected to: 

  1. Engage with and enthuse visitors about Poole Harbour and its birds.
  2. Contribute to social media outputs.
  3. Lead guided walks.
  4. Assist in setting up and running events.
  5. Promote and interpret BoPH flagship Osprey Translocation Project.
  6. Assist the HQ Manager with volunteer management.
  7. Field questions and provide information on where and when to visit birding sites around the harbour.
  8. Provide information on where visitors can see certain species (restrictions in place for some species).
  9. Conduct start and end of day cash handling.
  10. Conduct HQ opening/closing procedures.
  11. Take bookings and promote Birds of Poole Harbour events and boat trips.
  12. Provide information and demonstrations of optics on sale.
  13. Process payments on the till for products on sale.
  14. Provide further information on the interpretation on view within our HQ.
  15. Keep the HQ floor neat and tidy.


Person Specification


Criteria    Attribute   Importance
Personal Attributes   Friendly and outgoing personality   Essential
  Passion for local wildlife Essential
  Dynamic attitude and ability to take initiative Essential
  Ability to work as a team Essential
Skills   Moderate level of bird identification skills    Desirable
Knowledge Moderate level of knowledge of Pool Harbour birding sites Desirable













Full training will be provided for this role including till usage, visitor engagement roles, infrastructure and display usage/maintenance, optics usage/display.


If you think you could help us build our charity with your enthusiasm and interest in Poole Harbourís bird life and natural beauty, then please email hqmanager@birdsofpooleharbour.co.uk  with a CV and Cover Letter explaining why you think youíre suitable for this role.




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